Vietnam flight Terms and condition

Terms and condition

The following terminology applies to these Terms and Conditions, Privacy Statements, Disclaimer Notice and any or all agreements: user, customers, you and your refer to you, the person accessing this website and accepting Vietnam Tripadvisor’s terms and conditions. The Company, ourselves, we, us refer to our company, Vietnam Tripadvisor.

Payment security

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual clients for flight booking purpose only. It is our commitment not to use personal information of our customers for any business purpose that is not registered in the license of our website. We constantly review our systems and data to ensure the best possible service to our clients. We will investigate any unauthorized actions against computer systems and data with a view to prosecuting and/or taking civil proceedings to recover damages against those responsibilities.

Payment method

Credit Card: We accept payment through all major credit cards. You can purchase directly on our website, or we can provide you with a secure link after booking have been confirmed. In both ways, we will only proceed with the payment after reconfirming with you. We will inform you in advance of purchase of any credit card fees that may apply.

Cancelation

If final payment cannot be made before a number of hours as required, the booking of customers can be deemed as cancellation. In case customers want to cancel the flight after the payment is made, refund policy is subject to the type of tickets and the policy of air operators. Cancellation policies vary, depending upon the type of ticket booking, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our reply upon demand

Refund

Refund will be effected as agreed between you and Vietnam Tripadvisor for unused services, and timely cancellations. Again, we will not charge you any amount for our work, however bank fees, and airline operatiors’fees if applicable, will be for your account. How long the refund comes back to your account depending on your bank’s processes.

 

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